How can we help?

Buyders is a property marketplace for the Chandigarh tricity, built around one idea: the listings you see should be real.

Every listing is reviewed by our team before it goes live, and the seller's phone number is verified. You can search, shortlist and enquire without paying anything.

We also offer paid services alongside the marketplace — legal verification of a property you are serious about, rental agreements, and home loan introductions.

Three differences you can check for yourself:

• Listings are reviewed before they appear. Not after a complaint, and not only when someone pays.
• We say who is selling. An owner listing and a broker listing are labelled differently, so you know before you call.
• Your number is not sold. It goes to the team handling that property, and nowhere else. See how we handle your data.

What we are not: the largest site in India, or a place with every listing in the city. We would rather show you fewer listings that are real.

Searching, shortlisting and enquiring are free, and listing your property is free.

You only pay for the optional services you ask for: legal verification of a property, a rental agreement, or help arranging a home loan. Each of those is quoted before you commit to anything.

Current charges are on the pricing page.

Chandigarh, Mohali and Panchkula — the tricity.

We have deliberately not spread wider yet. Reviewing every listing properly means knowing the sectors, the local rates and the usual paperwork, and that does not scale to a new city overnight.

If you are looking elsewhere in Punjab or Haryana, you can still post what you are looking for and we will tell you honestly whether we can help.

No. You can search and open listings without signing in.

You will be asked to sign in when you want to do something that belongs to you — save a property, see a seller's contact details, or post your own listing. Signing in takes one OTP to your phone; there is no password to remember.

Guests can view a limited number of listings in a session. Signing in removes that limit.

Start from the search page. Enter a city, sector or locality, then narrow down with the filters on the left: budget, bedrooms, property type, and whether you are buying, renting or leasing.

Two things worth using:

• Draw on the map to search an exact area rather than a named locality.
• Save the search once it is right, so you do not rebuild it every visit.

They are three different numbers for the same flat, and the gap between them is often 30% or more.

• Carpet area — the floor you can actually walk on, inside the walls. This is the honest number.
• Built-up area — carpet area plus the walls and balcony.
• Super area — built-up area plus your share of common space: lifts, lobbies, stairs, sometimes the clubhouse.

A price quoted per square foot on super area always looks lower than the same flat quoted on carpet area. When you compare two properties, make sure you are comparing the same measure. Under RERA, a builder must state carpet area.

Tap the heart on any listing to save it. Everything you save appears under Saved.

You can group saves into collections — one per area you are considering, or one per family member's opinion. A collection can be shared, which is usually easier than sending ten links.

Saving requires an account, because the list is yours.

Open the listing and use the enquiry button. You will need to be signed in, so the seller knows the enquiry came from a verified phone number.

Your enquiry goes to our team, who pass it to the seller and help arrange a viewing. There is no instant-booking calendar — visits are arranged by a person, because sellers' availability is not something a form can know.

If nobody has come back to you within a working day, tell us and we will chase it.

Yes, but through a person rather than a calendar widget.

Send an enquiry on the listing and say when you are free. Our team confirms with the seller and comes back to you with a time. Most visits are arranged within a day or two.

Bring photo ID. Many societies in the tricity will not let a visitor past the gate without it.

On Buyders, Rent means a residential tenancy, usually 11 months, renewable. Lease means a longer commercial arrangement, often several years, with its own rent-revision terms.

They are separate tabs in search because the filters that matter differ: a tenant cares about furnishing and the deposit, a commercial lessee cares about the lock-in, the fit-out period and the escalation clause.

In the tricity, most landlords ask for:

• Photo ID and address proof (Aadhaar or passport)
• PAN card
• Employment letter or recent salary slips, or business proof if self-employed
• Previous landlord's reference, sometimes
• Passport photographs

Police verification of a tenant is required in Chandigarh, Mohali and Panchkula. Your landlord normally files it, but it is worth asking who is doing it rather than assuming.

Yes — see rental agreements. We draft the agreement, arrange e-stamping and handle registration where it is required.

One honest limitation: the stamp duty calculator on that page currently gives an indicative band for Haryana and Delhi only. For Punjab and Chandigarh we have not been able to confirm the current rate from the state's own published source, so we do not quote a number rather than guess at one. The team will confirm the actual cost before you commit.

In the tricity, two to three months' rent is typical for a residential tenancy. Furnished flats and commercial leases are often higher.

Two things to put in writing before you pay:

1. Exactly what can be deducted at the end, and what counts as fair wear and tear.
2. How many days after handing back the keys the balance is returned.

A deposit is not an advance on rent, and should not be treated as the last two months' rent unless the agreement says so.

Start at post your property. The form walks you through it in steps — what you are selling, where it is, the details, the photos, and the price.

You can stop part-way; a draft is saved and waits for you.

Once you submit, our team reviews it. Nothing is published without that review, which is the reason buyers trust what they see here.

It takes about fifteen minutes if you have these to hand:

• Photos — daylight, no clutter, one of every room, plus the building entrance
• The area figure and which measure it is (carpet, built-up or super)
• Floor, age and facing
• Proof you can sell it: the sale deed or allotment letter
• For a flat, the maintenance charge and whether dues are clear

You do not need a price fixed before you start — you can add it later, and the team will tell you how comparable properties nearby are priced.

Usually within one working day.

Most of that is our review: checking your number, looking at the photos, and reading the details against the documents. A listing with clear photos and complete details moves fastest; one where we have to come back with questions takes longer.

You are told when it is live, and you can see its status any time from your dashboard.

We tell you the reason rather than leaving you guessing. The common ones:

• Photos are not of the property — stock images, or pictures of a different unit
• Details contradict the documents — the area or the floor does not match
• We could not confirm you can sell it — no ownership proof, or a name that does not match
• A broker listed as an owner
• Duplicate — the same property already listed, sometimes by someone else

Most rejections are fixable. Edit the listing and resubmit; it goes back into the same queue.

All three are in your dashboard, on the listing itself.

• Edit — change the price, the details or the photos. A change to price or photos goes live quickly; a change to the core details is re-reviewed.
• Pause — hide it from search without losing it. Useful when a sale is nearly done but not certain.
• Remove — take it down for good.

Pause rather than remove if there is any chance you will relist. A paused listing keeps its photos and its history.

Our team checks, for every listing:

• The seller's phone number is real and belongs to them
• The photos are of the property described, not stock images or another unit
• The details are consistent with the ownership documents shown to us
• Whether the lister is an owner or an agent, and labels the listing accordingly
• That it is not a duplicate of a listing already on the site

This is a genuineness check, not a legal one. For the legal questions, see legal verification and the next answer.

Seven checks, written by an advocate who reads the actual documents. Every report covers all seven — none of them is an optional extra:

1. Title verification — clear ownership, and the chain of transfer traced back
2. Encumbrance check — loans, mortgages or charges against the property
3. Litigation search — any case pending on it
4. Government approvals — the sanctions the building should have
5. Property tax clearance — whether dues are outstanding
6. Zoning compliance — that the use matches what the land is zoned for
7. Sale deed review — the document you are about to sign

This is the check worth paying for before you part with a token amount. Details and current turnaround are on the legal verification page.

Open the listing and use Report this listing at the foot of the page. You do not need an account.

Pick the closest reason — already sold or rented, does not exist, wrong price, wrong location, photos are not of the property, duplicate, broker posing as an owner, or offensive content — and add anything you know.

Reporting is anonymous to the seller. They are never told who reported them.

It reaches our moderation queue and a person reads it.

What happens next depends on what you reported. An "already sold" report is checked with the seller and the listing comes down if confirmed. A report that a listing is fake, or that a broker is posing as an owner, is treated as urgent.

When several different people on different networks report the same listing, it is automatically raised for review — one person cannot get a listing taken down by reporting it repeatedly, and that limit is deliberate.

We do not usually write back, because most reports are anonymous. If you want a reply, leave your email.

Three ways, and none of them is perfect on its own:

• Every lister's phone number is verified, and we ask for proof of ownership before an owner listing is approved
• The same number listing many unrelated properties as "owner" is a pattern we look for
• Buyers tell us, and a report of this is treated as urgent

If you call about an owner listing and the person who answers is clearly an agent, report it. That is the signal we act on fastest, and it is the single most useful thing a buyer can tell us.

With your phone number. Enter it, and we send a one-time code by SMS; type the code and you are in.

There is no password, which means there is no password to forget, reuse or have stolen. Your number is the account.

Try these in order:

1. Wait the full minute before asking for another — a second request can arrive before the first
2. Check your phone has signal, and look in any SMS spam or blocked folder
3. Confirm the number you typed, including the country code
4. If you are on DND, SMS from new senders is sometimes delayed

Still nothing after a few minutes? Tell us the number you are trying and we will look at it from our side.

In your profile. Enter the new number, and we send a code to the new number — you have to be holding that phone to complete the change.

Once confirmed, the new number becomes your sign-in immediately. The old one stops working.

If you no longer have access to your old number, you can still do this, because the code goes to the new one.

Everything is on your profile: your name, email, photo, home city, whether you are an owner or a broker, and your RERA number if you have one.

Your photo is stored privately and is not published on your listings.

One thing to know: your email address is not verified. We use it to reach you, but it is not a way to sign in, and nothing on the site treats it as proof of identity.

Under Saved. Everything you have hearted is there, along with any collections you have made.

Saves are tied to your account, not to the device, so they follow you from your phone to your laptop.

We can introduce you to lenders and help you put the application together — see home loans.

We are not a lender and we do not decide anything. The bank assesses you and the bank approves or declines. What we do is tell you what each lender will want, help you get the paperwork right, and save you repeating yourself to four banks.

We do not charge you for the introduction.

The EMI calculator takes the loan amount, the interest rate and the term, and shows the monthly instalment plus the total interest over the life of the loan.

It is an estimate for planning. Your actual EMI depends on the rate the bank actually offers you, processing fees, and whether the rate is fixed or floating. Move the term slider to see the thing most people underestimate: a longer loan has a comfortable EMI and costs far more in total.

A loan secured against property you already own, used for any purpose — a business, education, consolidating other borrowing.

Compared with a home loan: the interest rate is usually higher, the amount is a percentage of the property's value rather than its price, and the property is at risk if you cannot repay. That last point is the whole of it, and worth sitting with before you apply.

We can introduce you to lenders for this too; see home loans.

Nothing to you. We are not paid by you for an introduction.

To be straightforward about it: lenders may pay a referral fee. That is how the service is free, and you should know it rather than guess. It does not change what we tell you — if a lender is wrong for you, we say so.

The bank's own charges — processing fee, legal and valuation — are separate and are the bank's to quote.

Alongside the marketplace:

• Legal verification — the seven checks, by an advocate, before you commit
• Rental agreements — drafting, e-stamping and registration
• Home loans — introductions and help with the application
• Post a requirement — tell us what you want and we look for it, including properties not yet listed

If you need something that is not on this list, ask. If we cannot do it we will say so rather than take the work.

Not the public, and not other users. Your number is never shown on a listing or in search.

It goes to the Buyders team handling your enquiry or your listing. When you enquire about a property, the seller is told there is a genuine enquiry and your details are passed on so they can respond — that is the point of enquiring.

We do not sell your number, and we do not pass it to lenders or anyone else unless you asked us to put you in touch with them.

What you gave us, and what you did on the site:

• Your phone number, which is the account
• Anything you added to your profile — name, email, photo, city
• Your saves, collections and enquiries
• For sellers, your listings and the documents you uploaded

Documents like an ID scan are stored privately and reached through short-lived links, never a permanent public URL.

The full detail, including how long each is kept, is in the privacy policy.

The rules that matter most, in the tricity and anywhere:

• Never pay a token before the title is checked. A legal verification costs a fraction of what you are about to transfer.
• Pay by bank transfer, never cash, and never into an account that is not the seller's.
• Meet at the property, and meet the person whose name is on the deed.
• Be suspicious of urgency. "Another buyer is coming at six" is the oldest pressure there is.
• A price well below the area's rate is a reason to check harder, not to hurry.

If something feels wrong about a listing here, tell us before you pay anyone anything.

You should not get spam calls because of us. Your number is not published and not sold.

You will hear from our team about the specific enquiry or listing you have — that is the service. If you are getting more than that, or calls from people you did not contact, tell us and we will find where it came from.

To stop messages, say so in your profile or reply to any message asking us to stop. We will still contact you about an active enquiry or listing of your own, because going silent on a live transaction would not be doing you a favour.