Q: What data do you store about me?

What you gave us, and what you did on the site: Your phone number, which is the account Anything you added to your profile — name, email, photo, city Your saves, collections and enquiries For sellers, your listings and the documents you uploaded Documents like an ID scan are stored privately and reached through short-lived links, never a permanent public URL. The full detail, including how long each is kept, is in the privacy policy.

Q: How do I avoid property fraud?

The rules that matter most, in the tricity and anywhere: Never pay a token before the title is checked. A legal verification costs a fraction of what you are about to transfer. Pay by bank transfer, never cash, and never into an account that is not the seller's. Meet at the property, and meet the person whose name is on the deed. Be suspicious of urgency. "Another buyer is coming at six" is the oldest pressure there is. A price well below the area's rate is a reason to check harder, not to hurry. If something feels wrong about a listing here, tell us before you pay anyone anything.

Question 1

Who can see my phone number?

Accepted Answer

Not the public, and not other users. Your number is never shown on a listing or in search. It goes to the Buyders team handling your enquiry or your listing. When you enquire about a property, the seller is told there is a genuine enquiry and your details are passed on so they can respond — that is the point of enquiring. We do not sell your number, and we do not pass it to lenders or anyone else unless you asked us to put you in touch with them.

Question 2

What data do you store about me?

Accepted Answer

What you gave us, and what you did on the site:

Your phone number, which is the account
Anything you added to your profile — name, email, photo, city
Your saves, collections and enquiries
For sellers, your listings and the documents you uploaded

Documents like an ID scan are stored privately and reached through short-lived links, never a permanent public URL.

The full detail, including how long each is kept, is in the privacy policy.

Question 3

How do I avoid property fraud?

Accepted Answer

The rules that matter most, in the tricity and anywhere:

Never pay a token before the title is checked. A legal verification costs a fraction of what you are about to transfer.
Pay by bank transfer, never cash, and never into an account that is not the seller's.
Meet at the property, and meet the person whose name is on the deed.
Be suspicious of urgency. "Another buyer is coming at six" is the oldest pressure there is.
A price well below the area's rate is a reason to check harder, not to hurry.

If something feels wrong about a listing here, tell us before you pay anyone anything.

Question 4

Will I get spam calls, and how do I stop messages from Buyders?

Accepted Answer

You should not get spam calls because of us. Your number is not published and not sold.

You will hear from our team about the specific enquiry or listing you have — that is the service. If you are getting more than that, or calls from people you did not contact, tell us and we will find where it came from.

To stop messages, say so in your profile or reply to any message asking us to stop. We will still contact you about an active enquiry or listing of your own, because going silent on a live transaction would not be doing you a favour.

Privacy and Safety

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Privacy and Safety

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